Responsible Gaming at ft77

ft77 is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. We want every session to remain fun, not a financial burden.

⚠️ 21+ Only — Gambling should be entertainment. Never chase losses. Play within your means.

Our Commitment to Responsible Gaming

At ft77, we firmly believe that gambling is a form of entertainment and should always be approached with a clear head and a defined budget. Our platform serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond — and we take our duty of care toward every single one of them seriously.

We have built a range of responsible gaming tools directly into the ft77 platform, empowering you to stay in full control of how much time and money you spend. Whether you are placing cricket bets during BPL season, spinning slots, or enjoying live casino tables, you can customise protections that suit your lifestyle.

Responsible gaming is not just a policy page at ft77 — it is woven into every feature we design. If you ever feel that your gambling habits are shifting from fun to concern, please use the tools described on this page or reach out to our support team immediately. There is absolutely no shame in asking for help.


Responsible Gaming Tools

🔒 Self-Exclusion Temporarily or permanently block access to your account so you can step back whenever you need to.
⏱️ Time-Out Set a short break of 24 hours, 7 days, or 30 days to pause your account without full closure.
💰 Deposit Limits Cap your daily, weekly, or monthly deposits so you never spend more than you have planned.
🚫 Loss Limits Define the maximum amount you are willing to lose in a given period — the platform stops play when the limit is hit.
📊 Reality Checks Receive periodic on-screen reminders about how long you have been playing and how your session balance stands.
🤝 Support Access Our customer support team is available around the clock to assist players who need guidance or urgent intervention.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, age, or experience. Knowing the warning signs early makes it far easier to seek help before things escalate. Ask yourself honestly if you recognise any of the following patterns in your own behaviour:

  • Gambling with money meant for bills, rent, or essential household expenses.
  • Feeling the urge to place larger and larger bets to experience the same thrill.
  • Chasing losses — continuing to play in an attempt to win back money already lost.
  • Lying to family, friends, or colleagues about the amount of time or money spent gambling.
  • Feeling restless, irritable, or anxious when unable to gamble.
  • Neglecting work, education, family responsibilities, or personal health because of gambling.

If two or more of these signs feel familiar, we strongly encourage you to use the self-exclusion or time-out tools on your ft77 account, or contact our support team right away. You do not need to face this alone.


Managing Your Limits on ft77

ft77 provides practical limit-setting tools that you can activate or adjust directly from your account settings at any time. We designed these tools to be intuitive, immediate, and effective — because we believe a responsible platform must give players real power over their own activity.

Deposit Limits

You can set daily, weekly, or monthly deposit caps. Once set, a limit can be tightened immediately, but any increase takes a mandatory cooling-off period of 24 hours before it takes effect. This prevents impulsive decisions during a losing streak. Deposits via bKash, Nagad, Rocket, and Upay are all subject to these caps.

Time-Out Periods

A time-out temporarily suspends your account for a chosen period — 24 hours, 7 days, or 30 days. During a time-out you cannot log in, deposit, or place any bets. This is ideal if you feel you need a short break to reassess your gaming habits without committing to a permanent exclusion.

Reality Check Alerts

Enable reality check reminders at intervals you choose — every 30 minutes, 1 hour, or 2 hours. A pop-up will show you your current session duration and net balance, prompting you to decide consciously whether to continue. This simple feature has proven highly effective in preventing extended, unplanned play sessions.


Self-Exclusion: A Stronger Step

If you feel that shorter time-outs are not enough, self-exclusion allows you to block your ft77 account for an extended period — from 6 months up to a permanent, lifetime ban. During self-exclusion, your account is fully deactivated: you cannot log in, no promotional materials will be sent to you, and you will be removed from all marketing communications.

To initiate self-exclusion, simply contact our support team via the email address listed in the footer of this page. You will need to provide your registered username and the desired exclusion period. You may request:

  • A 6-month self-exclusion period, reviewed and reactivatable only after expiry.
  • A 1-year or 2-year self-exclusion for more serious concerns.
  • A permanent lifetime exclusion — a final, irreversible step that we fully support if that is what you need.

We take self-exclusion requests extremely seriously. Once activated, a self-exclusion cannot be lifted before its period expires, regardless of the reason given. This is intentional — it protects you from yourself during moments of vulnerability.


Get Help — You Are Not Alone

ft77's customer support team is available 24/7 and trained to handle responsible gaming concerns with compassion and confidentiality. If you are worried about your own gambling or the gambling of someone you care about, reach out to us at any time. Email: [email protected] (plain text — not a clickable link).

Beyond our own support channels, we encourage players to reach out to professional helplines if they feel they need independent guidance. Seeking professional help is a sign of strength, and resources are available across Bangladesh for people dealing with gambling-related stress.

Remember: gambling at ft77 is strictly for adults aged 21 and above. If someone under the age of 21 has accessed your account, please contact us immediately so we can take prompt action to protect both the minor and your account security.


Responsible Gaming — Common Questions

Log in to your ft77 account, navigate to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits. A limit decrease takes effect immediately, while a limit increase requires a 24-hour cooling-off period before becoming active.
A time-out is a short, temporary pause of 24 hours, 7 days, or 30 days. Self-exclusion is a longer, more serious step that blocks your account for 6 months, 1 year, 2 years, or permanently. During self-exclusion, all marketing communications are also stopped. Self-exclusion cannot be reversed before it expires.
No. ft77 is strictly an adults-only platform for players aged 21 and above. During registration, players must confirm their age and may be asked to submit identity verification documents. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
Stop playing immediately and activate a time-out or self-exclusion from your account settings. Then contact ft77 support via the email on this page for a confidential conversation. We strongly recommend also speaking with a trusted friend, family member, or a professional mental health counsellor. You are not alone, and help is always available.
Yes. All responsible gaming requests, self-exclusion applications, and communications with our support team are handled with full confidentiality. Your information is never shared with third parties. ft77 uses SSL encryption to protect all account and personal data in line with our Privacy Policy.

Continue Exploring ft77

Play within your limits and enjoy everything ft77 has to offer — from cricket betting and live casino to slots and crash games. When you are ready, log in safely.