ft77 Privacy Policy

Introduction

ft77 ("we", "our", "us") is committed to protecting the privacy and personal data of every user who accesses our platform at ft77.bio. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you hold as a user. By registering an account or using any service on ft77, you acknowledge that you have read and agree to the terms described in this document.

This policy applies to all players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, as well as any individual who accesses our platform from any location. We periodically review and update this Privacy Policy to reflect changes in technology, legislation, and our business practices. The latest version is always available on this page.

Information We Collect

To provide a secure, personalised, and lawful service, ft77 collects the following categories of personal data from users:

• Identity and contact information: full name, date of birth, email address, mobile phone number (used for bKash, Nagad, or Rocket verification), and residential address.
• Account credentials: username and hashed password stored with industry-standard encryption.
• Financial and transaction data: deposit amounts, withdrawal requests, payment method identifiers (such as bKash wallet numbers or Nagad account references), and transaction history.
• Gaming activity data: game session history, bet amounts, winnings, game preferences, and responsible gaming interactions such as self-exclusion or limit requests.
• Technical and device data: IP address, browser type and version, operating system, device identifiers, time-zone settings (Bangladesh Standard Time, UTC+6), pages visited, and session duration.

We collect only the information necessary to deliver our services and comply with applicable legal obligations. We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, or health data, unless expressly required by law.

How We Use Your Information

ft77 uses personal information strictly for the following legitimate purposes:

• Account management and identity verification: to register your account, verify your age (you must be 21 or older), and confirm your identity in line with our know-your-customer (KYC) requirements.
• Service delivery and personalisation: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported methods; to deliver cricket betting, live casino, slots, and crash games; and to personalise your gaming experience.
• Security and fraud prevention: to monitor transactions and gameplay for suspicious activity, prevent unauthorised access, and protect the integrity of the platform.
• Responsible gaming compliance: to enforce self-exclusion requests, deposit limits, cool-off periods, and other protective measures that safeguard our players.
• Customer support: to respond to your queries, complaints, and account-related requests in a timely and effective manner.
• Communications and promotions: to send you relevant service notifications, bonus offers, and promotional updates by email or SMS — only where you have given consent or where we have a legitimate interest. You may opt out at any time by contacting support.

Cookies and Tracking Technologies

ft77 uses cookies and similar tracking technologies to enhance user experience and gather analytical data about platform usage. Cookies are small text files placed on your device when you visit our site. We use strictly necessary cookies (essential for login sessions and security), functional cookies (to remember your preferences such as language and currency settings), and analytical cookies (to understand how users navigate the platform so we can improve it).

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles without your knowledge.

Disclosure of Your Information

ft77 does not sell, rent, or trade your personal data to any third party. We may share your information only in the following limited circumstances:

• Trusted service providers: payment processors (including bKash, Nagad, Rocket, Dutch-Bangla Bank, and card networks such as Visa and Mastercard), game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming), and IT infrastructure partners who process data solely on our behalf under strict confidentiality obligations.
• Legal and regulatory obligations: where we are required to disclose information to comply with applicable law, court orders, or lawful requests by government or law-enforcement authorities.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction, subject to the same privacy protections.

Any third party with whom we share your data is contractually required to protect it in accordance with standards equivalent to this Privacy Policy. We do not authorise third parties to use your personal data for their own marketing purposes.

Data Security

ft77 takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, two-factor authentication options for account login, secure and segregated data storage environments, and regular internal security reviews.

While we maintain robust security practices, no online platform can guarantee absolute security. If you suspect that your ft77 account has been compromised, please contact our support team immediately at [email protected] so we can take swift protective action on your behalf.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Account information and transaction records are typically retained for a minimum of five years following account closure, in order to comply with anti-money-laundering and financial record-keeping obligations. After the applicable retention period, your personal data is securely deleted or anonymised. You may request early deletion of certain data by contacting our support team, subject to our legal retention obligations.

Your Rights

As a user of ft77, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of the information we hold about you is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: subject to legal retention obligations, you may request that we delete your personal data where it is no longer necessary for the purpose it was collected.
• Right to restriction and objection: you may ask us to restrict how we process your data, or to stop using it for certain purposes such as direct marketing.

We aim to respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason.

Third-Party Links

Our platform may occasionally reference or display content relating to third-party providers such as game studios or payment networks. ft77 is not responsible for the privacy practices of any third-party services. If you navigate to a third-party website or service from our platform, we encourage you to review their privacy policy independently. This Privacy Policy applies solely to information processed by ft77 directly.

Changes to This Privacy Policy

ft77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data-processing activities, applicable law, or technology. When we make significant changes, we will notify registered users via email or a prominent notice on the platform. The updated policy will take effect from the date it is published on this page.

We encourage you to review this page periodically. Your continued use of the ft77 platform following any modification to this Privacy Policy constitutes your acceptance of the updated terms. If you disagree with the changes, you should stop using the platform and may contact us to request account closure.